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What if Funky Fresh Travel has to cancel the trip?Funky Fresh Travel, may cancel a tour in rare instances due to unforeseen circumstances. While we aim to confirm tours before final invoicing, and we reserve the right to cancel any tour up to the departure date. If Funky Fresh Travel, cancels your tour, you will receive a full refund of all payments made to us. Please note that Funky Fresh Travel are not responsible for airline-imposed penalties. By making a payment, you agree to our terms and conditions, including our non-refundable policy. If you need to cancel your trip, please submit your cancellation request here. Traveler Cancellation Policy: By making a payment, you agree to our terms and conditions, including our non-refundable policy. If you need to cancel your trip, please submit cancellation request here. Include your full name, trip details, travel date and reason for cancellation. If you do not receive an acknowledgment within 48 hours, please confirm receipt by texting 760-925-1200.
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How does Funky Fresh Travel handle billing and payments for their travel services?At Funky Fresh Travel, we prioritize a smooth and secure billing process for our customers. We utilize WeTravel for all of our billing needs, ensuring a secure and user-friendly payment experience. WeTravel is a trusted platform specifically designed for travel-related transactions. When you book a trip with us, you will receive a detailed invoice via email from WeTravel, where you can easily complete your payment using various options like credit card, bank transfer, or other methods available on the platform. This partnership allows us to keep your payment information secure and provides you with an easy-to-navigate interface, ensuring your booking process is as seamless and efficient as possible.
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How do I book a trip with Funky Fresh Travel?Booking a trip with Funky Fresh Travel is easy and straightforward. First, navigate to our website and browse through the various travel packages we offer. Once you've found a trip that interests you, simply click on the "Book Now" button located under the description of the trip you wish to book. This will take you to our secure booking form where you can enter your personal details, choose your payment method, and confirm your reservation. If you encounter any issues or have any questions during the booking process, our customer service team is readily available to assist you. Enjoy the ease of planning your next adventure with Funky Fresh Travel!
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What is Funky Fresh Travel's refund policy for purchased trips?At Funky Fresh Travel, we aim to provide unique and unforgettable travel experiences. However, it’s essential to note that our trips are non-refundable. We strongly recommend purchasing travel insurance to safeguard your investment in the event of unforeseen circumstances that may prevent you from attending. Travel insurance can offer coverage for various issues, such as trip cancellations, medical emergencies, and other travel-related risks, ensuring you have peace of mind when booking with Funky Fresh Travel.
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Does Funky Fresh Travel offer payment plans for their travel packages?Yes, Funky Fresh Travel offers flexible payment plans to help you manage the cost of your dream vacation. We understand that travel can be a significant expense, and we aim to make it more accessible for all our clients. Our payment plans allow you to spread out the cost of your travel package over a set period, making it easier to budget and plan. You can choose from various options to find a plan that best suits your financial situation. For more details on the payment plans available and to find the right option for you, please contact our customer service team or visit our website. Enjoy the freedom to explore the world with Funky Fresh Travel, where we make your travel dreams achievable.
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When can I expect to receive my travel documents from Funky Fresh Travel?Funky Fresh Travel ensures that all travel documents are sent to our customers 14 to 30 days before their scheduled departure. This timeline allows you ample time to review the details and make any necessary preparations for your trip. If you do not receive your documents within this period, please contact our customer service team for assistance. We are committed to making your travel experience as smooth and enjoyable as possible, so rest assured that we are here to support you every step of the way.
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How can I become a Funketeer or member of Funky Fresh Travel?Funky Fresh Travel is NOT a membership-based service. However, you can join our private Facebook group to connect with other Funketeers/travelers and stay updated on new Funky Fresh Travel trips and news.
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Who can I contact should I have additional questions?All questions concerning Funky Fresh Travel travel policies should be directed to our Operations Manager via e-mail to: funkyfreshtravel@gmail.com.
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What are the activity levels and general fitness requirements to travel?All Funky Fresh Travel tours require walking and other physical exertion. You can expect to walk 2-3 miles on average over the course of a day, navigate steps, get in and out of transportation, and manage your personal belongings without assistance. On some tours, especially European tours, the walking can increase to 5-7 miles of walking over the course of a day. For these reasons, our tours are not suitable for anyone physically challenged, anyone who is walking impaired, or a slow walker who cannot keep up with the pace of the group. If a traveler chooses to go on a tour and then opt-out of included activities, for whatever reason, no refund will be given.
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Do I need a passport or real ID?It is your responsibility to check if a passport is needed and is valid 6 months past the date the tour ends, and to get a new passport in a timely manner. You will need to provide the new passport information to Funky Fresh Travel (if requested) by Final Payment due date. If the traveler is unable to attend the trip due to an expired passport, no refunds of money will be made to the traveler.
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Arrival, Transfers and DelaysTravelers arriving by air are responsible for allowing sufficient time to deplane, gather luggage and travel to the designated meeting location to join the tour. Funky Fresh Travel will not delay the departure of the group for travelers arriving after the designated tour start time as listed in the individual itineraries. Travelers are required to provide Funky Fresh Travel with their flight arrangements no later than the final payment due date of the tour. Travelers are also required to notify Funky Fresh Travel in the event the airline should change the arrival or departure time of a flight. On tours where schedules are provided to travelers, those who elect to take alternate transportation, for any reason, will not be reimbursed for the transfer expense incurred. Travelers who are delayed for whatever reason are responsible for notifying Funky Fresh Travel of their situation and to communicate regularly with Funky Fresh Travel as to their anticipated arrival time. Delayed travelers are responsible for joining the group as soon as possible and at their own expense if their arrival occurs after the last scheduled transfer.
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Q: What are the payment and reservation policies at Funky Fresh Travel when sharing a room?At Funky Fresh Travel, if you are sharing a room with another person, both travelers must pay their deposits on the same day to secure the reservation. This ensures that the room is fully reserved for both parties. If one of the parties cancels their reservation for any reason, the reservation for the remaining party will automatically convert to a single-occupancy reservation. Consequently, the cost for the single-occupancy reservation will increase accordingly. This policy helps us manage room availability efficiently and ensures that all guests have a confirmed booking. If you have any questions or need further assistance, please don't hesitate to contact our customer service team.
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What happens if I can't find a roommate for my shared accommodation booking with Funky Fresh Travel?At Funky Fresh Travel, we offer the option of shared accommodation to help our clients save on costs and enjoy a more social travel experience. However, if you are unable to find a roommate, it is up to you to either find another roommate or pay the single occupancy rate. The single occupancy rate is a bit higher but ensures you have a room to yourself. We recommend reaching out to fellow travelers in advance through our community forums or social media groups to connect with potential roommates. For any further assistance, feel free to contact our customer support team.
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What if I want a refund?We do not provide refunds. All clients are required to agree to our Terms and Conditions & Travel Policies before their reservation is confirmed. To protect your investment, we strongly recommend that all clients purchase travel insurance.
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What travel insurance options does Funky Fresh Travel recommend for clients, and how can I purchase them?At Funky Fresh Travel, we prioritize your peace of mind while traveling. We have partnered with Travelex Insurance and Allianz Global Assistance. We encourage you to explore your options and choose what works best for your travel style. While we're proud to offer this coverage through our trusted partner, the choice is entirely yours – our insurance offerings are completely optional. Allianz Travel Insurance Travel EX Travel Insurance Important Information: Coverage details vary by plan Pre-existing medical conditions and other exclusions may apply Please review your specific plan details carefully before purchase For personalized advice or assistance in selecting the right plan, feel free to contact our team. We're here to help make your travel smooth and secure!
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Do I need travel insurance?Cancellation insurance is strongly advised and recommended. Any questions about what travel insurance does or does not cover should be addressed directly to the travel insurance company. This is just a starting point – we encourage you to do your own research to find the best fit for your needs; Travel Guard Travel EX Historically, your personal medical insurance generally does not cover you when traveling. To cover the risk of a medical emergency or accident while traveling, you should consider purchasing medical evacuation insurance. Please check with your medical insurance company for any questions you may have regarding medical insurance. Having travel insurance can protect you from these unexpected events and ensure that you’re financially safeguarded during your travels.
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Why do I need travel insurance?Here are ten scenarios illustrating why travel insurance can be crucial: Medical Emergency Abroad: You fall ill or get injured while traveling, and the local healthcare system requires expensive treatment or evacuation back home. Travel insurance covers these costs, which could otherwise be financially burdensome. Trip Cancellation Due to Illness: You or a close family member falls seriously ill just before your trip, forcing you to cancel. Travel insurance reimburses non-refundable expenses such as flights and hotel bookings. Lost or Stolen Luggage: Your baggage is lost or stolen during your trip, and you need immediate replacement of essential items like clothing and toiletries. Travel insurance helps cover the cost of these replacements. Flight Cancellation or Delay: Your flight is canceled or significantly delayed due to weather or technical issues, causing you to incur extra expenses for meals and accommodation. Travel insurance compensates for these unexpected costs. Natural Disaster: A natural disaster, such as a hurricane or earthquake, affects your destination, and your trip is canceled or cut short. Travel insurance covers expenses related to trip interruption or cancellation. Family Emergency While Traveling: During your trip, you receive news of a serious illness, injury, or death of a family member back home, requiring you to cut your trip short and return immediately. Travel insurance can cover the cost of last-minute flights, as well as reimburse you for the unused portion of your trip, helping you manage the unexpected expenses associated with an emergency return. Travel Advisory Changes: A travel advisory or government warning is issued for your destination after you've booked your trip, making it unsafe to travel. Travel insurance can help you cancel or adjust your plans with minimal financial loss. Lost Passport or Travel Documents: Your passport is lost or stolen, and you need to replace it urgently to continue your travels. Travel insurance provides assistance and coverage for the costs associated with replacing lost documents. Medical Evacuation: You experience a serious health issue or injury that requires evacuation to the nearest adequate medical facility or back home. Travel insurance covers the high costs of medical evacuation. Emergency Assistance: You’re traveling in a remote location and face an emergency, such as getting lost or needing medical care. Travel insurance provides 24/7 emergency assistance services to help resolve such situations.
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